Customer Reviews

★★★★★

“I had to get a set of tractor tires. I contacted Quality Mechanics through their online contact form to see if they could help me. The response was fast... I authorized the order for the tires and Rachel, my Service Advisor, contacted me to verify the information on my request. I was kept posted on the status of my order... Settling the bill was simple and easy and all charges were clearly explained and identified. All in all, I got what I needed and found working with Rachel and the staff very pleasant. I highly recommend Quality Mechanics to do business with.”

★★★★★

“Women in the Waco area and abroad, listen and listen closely. Do not and I repeat DO NOT trust your freedom of mobility to anyone else. John and his crew took my VW Passat with transmission issues and fixed her while saving me $450 from the competition. They care and that is worth more than money can buy. Rachel is a doll.”

★★★★★

“I had a fuel filter replaced on my truck. I got there about lunchtime and the guys changed it for me anyway - I really appreciated that I was in a bind. They did a good job for me and kept me well informed. I would highly recommend them.”

★★★★★

“Great guys, good experience. Fair price, great service.”

★★★★★

“Service was SUPERIOR - thorough and timely communication and excellent work at a great price. Rachel, the service consultant, is top-notch! Highly recommended business! I will be back!”

★★★★★

“John and his team provided me great service. Scheduling went well, work was done properly and I recommend them highly.”

★★★★★

“John and James were very helpful. I was looking for a new auto repair shop and I think I found it. I will go back when I need more work.”

★★★★★

“I serviced my wife’s Lexus RX 350 at Quality. I needed an expedited service to fix my power steering hose. They did quick work of it and gave it to me in 2.5 hours! I love the quality of work and their professionalism. I recommend this place to anyone in the Waco area looking for a good auto car repair or service.”

★★★★★

“Trust all the 5 star reviews! Driving from GA my check engine light came on. Being a visitor I didn’t have anyone to lean on recommending a place by word of mouth on where to go, so I went to Google and found this place with a 5.0 rating! Absolutely accurate! My experience was informative, budget friendly, and they were so fast getting the dealer manufacturer part in and installed on my little baby diesel truck. Everyone there was friendly and caring. The waiting area was clean and comfortable and I was able to work on grad school assignments while I waited. If I didn’t live 12 hours away, this would be my go to automotive shop! I highly recommend!”

★★★★★

“Quality Mechanics took care of me through the whole process. They had me in and out and also followed up with me every single day. Had my transmission replaced. They had the best price and best QUALITY. Thank you!”

★★★★★

“I have taken my truck to a handful of different shops and Quality Mechanics is by far the best! Great communication and service. Highly recommend!”

★★★★★

“I have taken my trucks, tractor and shredder to Quality Mechanics for at least 10 years. They always do a good job at a fair price.”

★★★★★

“Hard to find good people to do maintenance on a Winnebago. I was referred to Quality for a transmission flush. They were courteous, prompt and informative. I am sure I will be back.”

★★★★★

“Trustworthy, affordable, great customer service, dependable, and super nice people. We have been taking our vehicles there for approximately 9 1/2 years! John Muir is a knowledgeable & skillful mechanic and Rachael is efficient in the office! They both became our friends. Our vehicles are done in a timely manner. HIGHLY RECOMMEND John, Rachael and this shop! SUPERB work and service!”

★★★★★

“When I called to schedule an appointment for an oil change, they were able to get me in same day. Anytime we have taken our vehicles in whether it be for a routine service or to fix an issue they are always very friendly and professional. They are also very good at explaining in detail the work that needs to be done and why it needs done. Owner and staff are great!”