Privacy Policy
Effective date: September 22, 2026
Quality Mechanics (“we,” “us,” or “our”), located at 8575 Gholson Rd, Waco, TX 76705, respects your privacy. This policy explains what information we collect through our website and communications, how we use it, and the choices you have.
Information We Collect
- Information you provide: when you request an appointment, quote or service through our forms or by phone, we collect information such as your name, phone number, email address, and details about your vehicle or equipment and the service you need.
- Information collected automatically: like most websites, we use cookies and analytics tools (such as Google Analytics and advertising pixels) that collect information about your visit — pages viewed, approximate location, device and browser type, and how you found us (for example, from a search engine or advertisement).
How We Use Your Information
- To respond to your service requests, schedule appointments and communicate about your vehicle or equipment
- To send appointment reminders, status updates and follow-ups you have requested or consented to receive
- To operate, improve and secure our website
- To measure the effectiveness of our advertising
- To comply with legal obligations
Text Messaging (SMS) Privacy
If you opt in to receive text messages from Quality Mechanics, we use your phone number solely to send the messages you signed up for, such as appointment confirmations, service status updates and replies to your inquiries.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding vendors and aggregators that assist us in delivering text messages, who act solely on our behalf.
You can opt out of text messages at any time by replying STOP. Reply HELP for help, or contact us at (254) 829-5054. See our Terms & Conditions for full messaging terms.
How We Share Information
We do not sell your personal information. We share information only with service providers who help us operate our business (such as website hosting, appointment scheduling, analytics and messaging delivery providers), who may use it only to provide services to us; with parts suppliers or warranty programs (such as NAPA AutoCare) when needed to fulfill your repair or warranty coverage; and when required by law.
Cookies & Analytics
You can control cookies through your browser settings. Our site may use Google Analytics and advertising pixels (such as Meta) to understand site usage and measure advertising. These providers may set their own cookies subject to their own privacy policies.
Data Retention & Security
We keep service records and communications as long as needed for business, warranty and legal purposes, and we use reasonable safeguards to protect your information. No method of transmission or storage is 100% secure.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect their personal information.
Your Choices
- Opt out of text messages at any time by replying STOP
- Ask us to update or delete your contact information by calling (254) 829-5054
- Control cookies through your browser settings
Changes to This Policy
We may update this policy from time to time. The effective date above reflects the latest revision.
Contact Us
Quality Mechanics · 8575 Gholson Rd, Waco, TX 76705 · (254) 829-5054